• You may return an item in its original condition for a refund or credit within 15-20 days of receiving.
• Before returning an item email us at firstname.lastname@example.org to obtain a return authorization number.
• Shipping charges can only be refunded if the return is due to our error. All returns are subject to a restocking fee 15% on item cost. All returns must be accompanied by the copy of packing slip.
• After a return has been received by us, it will take 1-2 weeks to process . If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you.
• We will pay the return shipping costs only if the return is a result of our error ( wrong item was sent ). In all other cases customer will have to pay the return shipping costs. We suggest using insured and trackable shipping services for your protection.
• We not accept returns on shoes and working wear.